michael mcdonald

Review of Heartland Park Topeka

Horrible experience. Got our car in before the dea...

Horrible experience. Got our car in before the dead line, paid $100s in fees. Unloaded the car off the trailer and went over to the Tech shop to have car inspected. They were closed. So we went to the front. The girl at the front told us no refunds for speculators fee. So we went back in to watch some races. Everyone is leaving and everything shut down. We go back to the front to explain we never left the parking lot. There is no parking fee. The 2 lady's that registered us knowing everything was closed and shut down ;shut down the office. We knocked on the window, they opened it knowing why we were back. They instantly had an attitude telling us there was nothing they could do and it was out of their hands. We paid cash.not a card. There was no reason why they couldn't give us a refund and nothing saying there would be no refunds given for any reason. Pretty sure they pocketed the money, will definitely be calling the owner.