Jared Hansen

Review of Mercedes-Benz of Bellevue

Bad customer Service. We purchased the last 4 Merc...

Bad customer Service. We purchased the last 4 Mercedes from them, then they became Auto Nation. Went to get a new car and they didn't have the one we wanted. We gave them time to find it and bring it in, once they found they called and told us to bring it in. The day we were to go in they called back and told us it was sold.

We went to Lynnwood Mercedes Benz and asked them to find what car we wanted at let us know and we would purchase. They did and we purchased when it arrived. Two days later we had a flat on the new car (a Continental tire) that was bad. (No damage to tire only had 120 miles on tire) We brought the car to the Auto Nation Bellevue Mercedes and was told it was not under warranty and had to pay $495.00 for tire replacement (closest Mercedes to where we are). Paid the fee to get back to work, that afternoon we called and asked the dealership that we purchased if it should have been under warranty, "yes". Called Continental and asked if it should have been under warrant, "yes".

RUN from these guys.....they are the worst!

By the way Lynnwood Mercedes Benz gave the $495.00 back to us so we didn't have to deal with Auto Nation any more! I know where I will be buying my new cars from now on!

Shame on you Auto Nation!