We always try to stay at Embassy suites when we tr...

We always try to stay at Embassy suites when we travel but our last experience at your LaVista, Ne. hotel was less than satisfactory. We spent 3 days there last week, 2 of the 3 nights we had poor heat it was fixed the last night, one night we came back to our room to find out no one cleaned it. I had to go to the front desk to get some one up there to clean, they didn't even change the sheets. There was food particles in the hall way all 3 days the cleaning crew obviously didn't even vacumn the hall ways. Plus the hot tube was less than warm and the jets were not working. The most disturbing fact is when we check out, I mentioned this to the manager and he ask me what we should do for me. That just made me more angry as it shouldn't be my responsibility to tell u what you should do, He did take one night off of my bill but obviously that bothered me. Anyway the hotel manager should have taken the responsibility to satisfy my needs right then and not put it on my shoulders...Will think twice on where to stay when we come back to Omaha. Thank you for listening to my concerns...