S

Samira Saeed

3 years ago

My 4th time staying at this hotel and should not b...

My 4th time staying at this hotel and should not be the last!

Staff service is a 5/5!! From my arrival till departure the staff were exceptional: they were helpful, informative, kind and like family! They wholeheartedly acted on our queries and worries and catered to our every need. Major major thanks and appreciation for Sir Ismail, Sir Hayat, Sir Nathan, Hawaa Ma am, Sir Ashenafi, Poonam Ma am and her breakfast team including Robin Sir. There are many many more names to mention! They all made us feel super comfortable!

The room was cleaned amazingly every day, thanks to Ashenafi Sir! Provided us with water bottles, toiletries, slippers etc so really pleased.

Check in and check out was easy, no stress or hassle. Just remember you need to pay your Tourism Tax Fee on arrival at the hotel which is 15 Dirhams per nights. This is paid to any hotel you stay at.

Location is Old Dubai- great links for the sights via the Metro which is a 15 min walk. (Al Fahidi/Al Sharaf DG) The Metro is really easy to grasp your head around and is much cheaper than taxis so a good shout!
Direct links to the Malls/Burj Khalifa/Beaches/Airport etc.
Near shops, supermarkets, Souks and restaurants.
Highly recommend trying Bawarachi- Hyderabadi restaurant near Al Raffa Police Station!!

Very close to the Dubai Creek where you can catch a ride across the Creek for 1 Dirham and go to the Gold Souk.
The hotel is 20 mins from the airport- Arabian Courtyard do offer a ride for 100 Dirhams. This was expensive for me but when you don t want to miss your flight you have to pay haha.

Wear comfortable trainers as a lot of walking in this area! I learnt the hard way hahaha

Only things that could be improved are the breakfast choices which we had made clear to the staff and they did accommodate us graciously which we are extremely thankful for.

In light of COVID- wearing masks all the time and everywhere you go except for your room and when you eat. This is a general rule in the country. I did not feel scared or uncomfortable; hotel was very clean and generally the city is kept immaculate, the sights are immaculate and there s no need to worry. Take your precautions as you would do normally. Social distancing is a given, sanitiser and masks etc.
Smaller taxis (5 seaters) restrict customers to 2 and larger taxis accommodate for more passengers- this is a government rule and all passengers must wear face masks.

Dubai Museum is closed which is across the road from the hotel and some Mosques are closed but otherwise everything is open for business which is great.

Comments:

No comments