Buyer beware. Free food and coffee are not enough ...

Buyer beware. Free food and coffee are not enough to put up with sneaky rude dealership. Recently bought a car from Battlefield Chvrolet only to find out it had been wrecked and never repaired. During the whole buying process we asked everything you could think to ask, looked the car over the best we could without being mechanics of course. We asked why the car had been traded in, we asked for a car fax, we asked had the dealership checked the car out, everything. We were told it had just been inspected and that their service department had thouroughly checked the vehilce out and there were no problems. Of course, the car damage was not on the car fax report i suppose because the prior owner just fixed what they could on their own and traded it in. We were told prior owner traded it in simply because they thought it was time to get in a truck again.

Basically we started noticing little things and it began with turning the heat on high and noticing a sound like something was stuck or broken in the right air vent on the passenger side. So we started looking at the right side a bit more and noticed just the ever slightest discrepancy in the alignment of the hood and the piece over the right tire. Then one night we happenened to be standing outside talking and cut the car on w the remote start to find that the bottom eyelash light was not working on the right side-thought all the lights had to work to pass inspection?! Got under the car to discover more broken up car. So how did the service people who had thoroughly checked the car miss all this exaclty? We contacted battlefield and were told we could bring it up on saturday to the service dept. Now mind you we live in richmond, its an hour and 20 min ride without traffic each way. Saturday comes around and we drive all the way up there first thing in the morning. First the service dept guy tells us he has no time to check it out. We let him know who we had spoken with and that they had set this up. So with an attitude he says he will fit us in. So we wait in the waiting area of the service dept. The guy who sold us the car came over and asked to look at the car. We take him out and he agrees that things are off. He sits us back in the waiting area. Next he comes back with his sales manager i guess. We take them both out and at this point the sales manager starts be a real jerk about things. He basically doesnt want to hear anything we have to say and doesnt care clearly. Next we are told by him that the service dept is too busy to see us today, after we were told to come. So half our day wasted, gas wasted, all for some jerk to basically be like too bad.

Dont waste your time or money with this dealership. They are clearly getting over on people any time they can and you will end up with a car that has little to no resale value.