Lori Nye

Review of Happy Hamster Computer Repair

BIG Thank you Happy Hamster!! Two days ago I downl...

BIG Thank you Happy Hamster!! Two days ago I downloaded free "fix it" software for my slow-ass computer. It ran a quick scan of my computer and found 5 million errors, so I decided it would be smart to purchase ($70) their "fix it ALL" software. Then I called a number for a free "professional install" of that software, and "Mark" from India politely asked if I would allow him to access my computer to make the install easier. "Sure", I said. I was then encouraged to upgrade my purchase because my computer was in a "most grievous state". I declined, and asked the tech to assist with the software I have already purchased. To cut to the chase...by that night my computer was so bad I couldn't even get it to boot properly. I brought it to Happy Hamster (first time), and waited 2 minutes, then was greeted by a sharp young man, who confidently took my computer and was able to work his magic. Within 15 minutes, he had removed the offending programs, cleaned up redundant and outdated programs, increased the operating speed of boot-up and Internet by 75%, and reclaimed almost 20 Gb of space for me. The price put a HUGE smile on my face! HH you have a huge fan now, and a customer for life!! PS: Misa you rock!