Jaime Prohaska

Review of Rocky Coast Printworks

Incredible customer service! We placed an order fo...

Incredible customer service! We placed an order for some Winter hats and living in New England a few snow storms caused a shipping delay. Because of the delay they sent our order "next day early AM". Morning came and went and UPS ended up losing our package :( Rocky Coast knew we had a drop dead date for our event and through multiple, multiple phone calls with UPS, located our package and drove it over an hour to our event. In addition, they kept us informed throughout the process. Kudos to you and your customer service. Thank you for going above and beyond to make this happen! I highly recommend this company.