Currently @ Grady (ICU), staff reminds me of the o...

Currently @ Grady (ICU), staff reminds me of the old Grady employees, I believe this causes visitors to Grady to become irate because staff is unprofessional...It makes me wonder how upper name meet actually knows how their employees are actually treating patients.......When I arrived @ the Emergency Registration on Sunday, the registration representative was literally SLEEP, I stood & watch her sleep 3-4 minutes before I started recording her sleeping (head nodding & all)...The sad thing about is that the TN working beside her, was covering for her, whenever someone stepped up to counter to ask a ?, the nurse would ask them if 'she' could help them, never attempted to wake registration clerk......The family lounge is treat as if family members are either @ a SHELTER OR PRISON......I'm very disappointed in Grady & PRAY TO ALLLLLLL THE GODS THAT I NEVER HAVE TO COME OR BRINGING A LOVE ONE HERE AGAIN..