This review is specific to the High tea offered at...

This review is specific to the High tea offered at the hotel.

Myself and two friends were very excited to try the high tea at the St. Regis, unfortunately the service, quality and over all experience was not good at all. From start to finish it took 2 hours to be served very subpar biscuits, four half sandwiches, and some pastries comparable in taste and quality to costco samples. We paid over $100 each, plus the tip was $50.00, automatic 20%. The waiter ignored us, to serve another table, for a good 30 minutes before we were offered anything to eat or drink. It was just our table, and another there at that time.

One of us received a tea kettle with hot water and no tea, they forgot to add the tea to the water. The half sandwiches were not good. Dining area was not very clean. They would reuse the lemon custard to use on the biscuit, and then put the same lemon custard in a dessert shell for dessert. Overall we were disappointed and left hungry, after spending over $300. This was not a high tea, no nice plate setting or effort to make the experience special.
Very unfortunate.