A

Allow Tao

3 years ago

#1: Ignore Molina auto-response that they are "sor...

#1: Ignore Molina auto-response that they are "sorry" & to email them blah blah- it's a lie. They answer nothing on the phone, just more lies or total staff ignorance (due to highest management, not the, mostly friendly, young person that answers the call). Took 6 months to get my 1st visit with one of maybe 5 primary care doctors in Santa Fe, NM that accept Molina insurance (I chose an internal med. dr that was mediocre at best). Supposed to have Gastroenterologist covered by plan- fact: not one single gastroenterology doctor in the state of New Mexico accepts Molina insurance anymore - NOT ONE. I was told by Molina that they had gastro-doctors here *Before* I signed up, they lied. FOUR doctors said they have told Molina to remove their clinics from the Molina website so patients will stop calling for appointments... Molina will not do this because NM patients would choose a different plan when they discover how much is NOT covered because so few doctors will deal with Molina now.

Comments:

No comments