Mark Nason

Review of Agero, Inc.

Hands down the worst company I ve ever dealt with....

Hands down the worst company I ve ever dealt with. Three hours to get my car towed, not because of a slow tow company, but because they didn t contact one for over two hours. I was disconnected from their terrible phone system three time, twice I was assured I d be called back if a disconnect happened, no call back either time. I was contacted by a supervisor asking if A tow truck had arrived yet I told them no , she became flustered and told me she would call me back in a minute, never heard from her again. I finally received a notice stating that a tow truck had been dispatched, had to call the company direct to actually find out an ETA. Similar problem with them a few months ago when my 21 year old daughter had a flat tire at midnight on a highway, except they never dispatched a tow truck and my son had to drive hours away to help her. They are beyond terrible, absolutely a disgrace of a joke of a company.