If I could give less than 1 star, I would. The qu...

If I could give less than 1 star, I would. The quality of the paper has gone down dramatically in the past 5 years, but my mother lives with us and looks forward to reading it every day. Delivery service started going downhill noticeably around a year & a half ago, and for the past 3 weeks, we have only gotten the paper twice. Granted, the snow storm made paper delivery unreasonable, but that was only a week at most! Calling to complain does nothing. Going online to request redelivery, which according to their site is possible if reported by 9 a.m., does nothing. We go on to request a credit, and we've yet to see if that will happen either. We have taken the paper for 47 years! Seriously! Mail the dang thing if you can't figure out how to get it on the driveway every day...like we're paying you for!