So I paid more for the room that says with view an...

So I paid more for the room that says with view and it wasn t any view at all not even partial view, only thing I saw was a building on construction we ask to change the room the first day to a lady who speaks Spanish and she said she will see the next day, so next day I asked another guy at the front desk he told me after 3pm that is the check in and at 4pm I asked to the lady again and she said the next day, so next day I will be out all day and of course they didn t do anything, our cards stop working one day and we had to ask for new key cards, One front desk said my room is the one with view because is high floor, hey the room says with view not high floor, that room is bad even for regular rooms I rather to be in a low floor without looking the building on construction, don t pay more for this room I requested before arriving good view even if I paid that because I now how this work, I would like something nice for my husband birthday and we only see a construction building and pay more for that.. never again!