Found the tech to be knowledgeable with AC unit. I...

Found the tech to be knowledgeable with AC unit. I appreciated the suggestions on ways to improve the HVAC system without selling more service to me. Also appreciated the fact that he was not in a hurry to go to the next appointment and took a little extra time to look over the whole system. He even suggested that the attic insulation could be improved and that a DIY person could do inexpensively by getting the supplies and equipment from Home Depot.

These things that he did gave his service more value to me as a consumer.

Thank you John Moore for supporting your employees and giving your customer the value on your service in these hard economic time.

Sincerely,
Dennis Bascon