T

Todd

3 years ago

They were supposed to deliver my recycling contain...

They were supposed to deliver my recycling container on a Thur with my first pickup Fri. That was good considering I just moved and had a ton of recycling. Got a nice phone call saying the bin wouldn't be delivered until sat due to a vehicle break down. I filled then bin and called to request a pickup since the delay was their fault. Customer support told me no because a truck will not be in my area for 2 weeks and that I should have put my recycling along the road in a clear plastic bag. I was never informed of this as a new customer so how was I to know. My first pickup was my last!!

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