Stayed in Rush Tower. Will never stay at this loca...

Stayed in Rush Tower. Will never stay at this location again. Lock your stuff up!

Long story short, caught housekeeping staff going through & stealing our stuff.

We had two days of our trip that we spent almost half of our day dealing with this situation, created by Golden Nugget staff.

As we were leaving, I further expressed our concerns to Manager Aldo and other employees, however they did not care, because we were leaving and would be out of their hair!

As for the rest of the review of the experience...

Well...the above pretty much ruined our entire trip. Anytime we were in the room, we made sure to double lock the doors for fear of employee retaliation towards us while we were there.

We packed and unpacked our room every day, so nothing else would be taken or rummaged through. That took time to do every time we left and got back.

We left no food or drinks out for fear of contamination to those items, since we did not know what else the employees might do to us.

After that initial incident, our bed would be made, but we might get two towels one day, three the next. Restocking was very hit or miss.

It just made for a very bad experience and we will never be back there again. We will also tell everyone we know, choose somewhere else to stay. There is no customer service at this hotel. They know they have a captive audience and will be gone in a short amount of time and then after that they don't have to worry about you anymore...instead of trying to regain your business next time. They could care less!

We knew we had to worry about pick pockets and thieves while we were out and about, but didn't realize it should be a constant worry from the hotel staff.

So...the rooms in the Rush Tower are large.

They are surface clean, but need a good deep cleaning. The main walk around area is vacuumed but the edges and corners are dirty.

The towels and linens were clean.

The bed was comfortable.

There were not a lot of outlets for you to plug in charging devices.

The rooms were very quiet. We only heard other guests a handful of times and that was the neighbors slamming their doors as they went in and out.

The room we stayed in had a tub/shower combo. The tub was high walled and since I'm short, I had to be very careful getting in and out. The floor of the tub was slick when it was wet and soapy.

So there's my review..

I anticipate some snarky response from Golden Nugget management on this to point out how and all the things we did wrong and a sorry for your bad experience but come back and we will try to make it right...

Well to that I say you already had more than enough times to make it right and didn't.

So... I would use extreme caution when choosing this hotel.