WARNING: I'm so tired of trying to get our issues ...

WARNING: I'm so tired of trying to get our issues resolved with support, being told they are fixed and they are still not!! A month ago we stopped being able to find policies BY THE PROPERTY ADDRESS and they have been working on it ever since. The loss of this basic functionality is making day-to-day tasks much more time consuming and frustrating. I SO regret switching over to this management system. The conversion was a joke. They withhold basic reporting functionality to make it hard for you to do certain processes without adding another module (which of course you have to pay more for). These are just a few of the issues we've dealt with in the past year since we started using them. It's too late for us, but save yourself... keep shopping for another management system.