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PhilPES S

4 years ago

Double booked with another client only discovered ...

Double booked with another client only discovered while on his drive at 7.00am In the morning where we we both waiting for the double booked appointment. A day of annual leave wasted, child care paid for from 6:30 to accommodate my booked appointment. This then resulted in the two of us arguing on his drive for the lesson no ownership taken. No follow up call or email to apologise for this error complete incompetence and lack of customer service, needless to say I will seeking an alternative company.

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