Randall Jeremiah

Review of Mercedes-Benz of Bellevue

I only had a service done here. I could not give t...

I only had a service done here. I could not give them a 5 star even though the service was good and the job completed. Where it dropped off was two things. First and actually foremost someone adjusted my chair memory settings. Not sure why most likely by accident but it took me some time to adjust and find all those settings and then finally save them. I worked out the best fitting drivers seat over about two months. A bit frustrating the second problem was my keys were in the cup holder in the vehicle (which is fine) but I did not know this and they gave me a key and I then left without realizing that they were not my key. I found out when I pulled into my next stop. Soon after I found out they called so I had to go back, which I did not mind doing just inconvenient, so those are not 5 star ratings work. I will continue to use them so I am sure they will have the opportunity to change this.