Tired fitout and unhelpful tired staff

Tired fitout and unhelpful tired staff

The pools are lovely as is the setting. However, the accommodation is tired and needs to be refurbished. The staff are unhelpful. We booked a fold away bed, reconfirmed our request a week out and when checking in. No bed was delivered. When raised we were advised that they don't have any more fold away beds and that's it. ..... After many calls reluctantly a mattress was deliver to our unit and my wife and I had to carry it upstairs. Everything is just too much trouble for reception. The staff at the bar are lovely. This is not a multi star resort.