Experience: On April 2 this year I bought a seemin...

Experience: On April 2 this year I bought a seemingly good looking Mazda 3 at car company P. Bot. The car still looked nice and after a test drive with a few small dots I went to buy the car.

I was told on delivery that the car was aligned and that all the flaws that were noticed during the test drive would have been remedied. However, after a short week of driving the car, it showed a strong deviation to the right and I had to steer to keep the car on the road.

After contacting the seller, he invited me for an appointment because he wanted to see the car himself, which is strange to me, because I can assume that you as a car company know what you are selling. Due to personal reasons, the appointment for me could not go through twice, and I eventually had the car checked at a garage nearby.

When a family member of mine brought the car away because I was unable to drive myself, it came back shocked and angry. I asked him what was wrong and he told me that the profile on the front tires was completely gone on the inside. The tires also squeaked and the car steered ever worse and still had the strong deviation to the right.

After repairing the car, I again called car company P. Bot and said that I was absolutely not satisfied with my purchase. There has been e-mail traffic and the company in question has also seen the photos of the tires without a profile. There is still offered to come to the garage, but that was absolutely not justified with these tires.

When I confronted the seller with the bill and the story, he did not want to make any kind of compensation, because they, the car they sold themselves, first wanted to see again.

I would have thought it very reasonable if there was even a small allowance offered by this company, as you as a customer assume that the product you buy is simply delivered properly