To be fair, if you're paying $20-30 a head to cook...

To be fair, if you're paying $20-30 a head to cook your own food, then your customer service should be excellent. The dinner itself and our waiter were just fine. However, any other day we wouldn't have made it that far. We had a reservation for 2 in which we arrived 15 minutes early. This woman and her daughter walk in without a reservation and get sat immediately. This is after they had told previous couples there was a 2 hour wait . . .