Ana Pacillo

Review of Grand Palms Resort

Great price for rooms but if someone left more tha...

Great price for rooms but if someone left more than 2 starts review is because they probably didn't notice how many cockroaches there is. I stayed with my family for almost a week and after two days we couldn't handle the horrible and giant cockroaches all over the room, behind the couch, even on our clothes at some point! The hotel is beautiful at first sight, you can take great walks but for me it's not worth the price and the view for the cockroaches. We spent a lot on money for the rooms and the staff didn't do anything. Even the manager ignored us and everyone was very unprofessional about it.