Andie Sanchez Review of Neutron Industries
This business cannot be trusted! DO NOT ORDER FROM...
This business cannot be trusted! DO NOT ORDER FROM THEM
Received an email from someone at this company (we've never spoken to them) saying they were going to send us free product. Cut to six months later getting a collections threat due to an unpaid invoice. This is ILLEGAL. From the FTC: What do you do when you receive merchandise that you didn t order? According to the Federal Trade Commission, you don t have to pay for it. Federal laws prohibit mailing unordered merchandise to consumers and then demanding payment.
Here are some questions and answers about dealing with unordered merchandise.
Q. Am I obligated to return or pay for merchandise I never ordered?
A. No. If you receive merchandise that you didn t order, you have a legal right to keep it as a free gift.
Q. Must I notify the seller if I keep unordered merchandise without paying for it?
A. Although you have no legal obligation to notify the seller, you may write the seller and offer to return the merchadise, provided the seller pays for shipping and handling.
Q. Is there any merchandise that may be sent legally without my consent?
A. Yes. You may receive samples that are clearly marked free, and merchandise from charitable organizations asking for contributions. You may keep such shipments as free gifts.
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