First of all, take this coming from a person who a...

First of all, take this coming from a person who admits... I often buy my parts from amazon and do things myself. However, I needed a set of brake pads for my mountain bike and was the shop was on my way. I stopped by, and boy... what a shop, I was immediately greeted by laughter and jokes as the shop owner was cleaning the floor as I foolishly walked in with dirty shoes. After my share of staring at all the beautiful bicycles, David Cooper and I got to talking, David was extremelyyyy helpful, understanding and went above and beyond in helping me, even throwing in a free return spring (he's the kind of mechanic who keeps those odd little parts that everyone looses) and a free beer ;). Ended up chatting with the guys for a half an hour and walked away with an education, a smile and exactly what I needed.