WB

Review of Zorgverzekeraar Zorg en Zekerh...

If you have existed as a physiotherapy practice fo...

If you have existed as a physiotherapy practice for 40 years .with above-average customer satisfaction .. and always a low treatment average . And always contracts with all insurers, for the convenience of our customers and a bit of our convenience. In the autumn things went wrong administratively. That must have had to do with corona and the renovation that we were in the middle of. Several contracts have not been signed unintentionally. We kindly asked the relevant insurers to correct this, which some did immediately. Not Zorg en Zekerheid .. with the sole argument: procedure . We did not sign on time, so 'fat finger'. It shows that at Zorg en Zekerheid, too, the human dimension and the care for their customers are far from sight. Unfortunately. How do you alienate the people who carry out the work for you and how do you transform from a health care institute into an office of pen carpets? Well, so!