Wiletta SandersReview ofBright Financial Services
8/18/16 - I thought I had a good direct contact in...
8/18/16 - I thought I had a good direct contact in April but now it's Tammy. Tammy worked with my situation and gave me leniency when I needed it the most. For all intents and purposes, unlike April, at least TAMMY ANSWERS ALL MY CALLS. Unfortunately, when your credit's not stellar, folks like me have to rely on places like these to get us back on the road. It's a catch 22. Thankfully, there are people at these places like Tammy that actually care.
5/2016 - I have just spoken with April at Brite Financial in the Customer Service department. Because of her kindness, courtesy and empathy, I have asked her to become my new contact agent and she agreed.
Prior to her I had Sean M., who was absolutely horrible, disrespectful and just plain rude. He would hang up on me before I finished my sentences. He acted as though it was HIS car I was leasing instead of Brite's. He seemed as though he couldn't be bothered with my plight or my business at all. After having several contacts during my sojourn with the company, he was the absolute worse.
Then I met April and I remembered why I chose Brite Financial in the first place. She was warm, kind and friendly. She is extremely professional and I feel comfortable sharing my business with her and new address. She is a definite compliment to the company. Keep her!

Comments: