Worst office ever, and you'd better be careful. A...

Worst office ever, and you'd better be careful. Anyone and everyone I called either never called me back or called me back days later after I called every day. They didn't pre-authorize some things with the hospital. Luckily the hospital wrote it off, but even they said that Sierra Pacific messed up. Now 8 months later, they're trying to bill me for something else. I sent the insurance EOB multiple times stating it's a provider write-off and they're telling me they didn't get it. So now I've got to talk to the office manager about it. This is a nightmare.

Honestly, my knee is still messed up after surgery. If you choose to go with Sierra Pacific, you need to scrutinize everything. Don't sign anything until they provide you with proof of pre-authorization (your insurance, too). Call your insurance and check on them and make sure you know exactly what you're going to pay before your surgery. Watch them like a hawk. Honestly, I've never had to work this hard with a billing department after a surgery or procedure.

The entire staff at Sierra Pacific is worthless. Be prepared to fight for every piece of information, and I really pity you if you need something right after surgery because they won't call you back. Go somewhere else.