Jay Kustka

Review of Asgard Restaurant

Went in with a party of 15 after a local dance eve...

Went in with a party of 15 after a local dance event. They had to separate us into two tables, which was fine. Then, they moved us and pushed two tables together in back room but that wasn't enough seating for us. It was all downhill from there... *drinks took forever
* food took forever
* appetizer (nachos) came out same time as entrees
* two food orders wrong
* one person was never asked how they'd like their burger cooked
* didn't ask if we wanted water for table, then they took order for four, but brought three
* excuses for everything

One of us ordered a pasta dish with chicken and it came out (late) with no chicken. When we told the manager, he put in side order of chicken but that took forever and person was mostly done with pasta.

In my opinion, they should have definitely given something complimentary on the order (maybe the nachos). This is pretty standard when you have justifiably dissatisfied customers, but they didn't evben bother. Instead, they gave us a comment card to fill out, which we filled out with LOW grades. Kinda funny, but they even got their goodbyes wrong, as the server said have a good day at 8:30 pm.

The drinks were good so if I was in the area I would stop in for a drink, but definitely not pick as a meeting place for drinks or food.