C

Bought a jaguar from this dealership about a year ...

Bought a jaguar from this dealership about a year ago, within the first month of owning the vehicle we experienced numerous complications with the touchscreen, which note that that controls just about everything in the vehicle including heat and air-conditioning. They said that this was a common issue and updated the software. This is happened again about seven different occasions, each time I have been told that it s a software issue and that they are working on fixing it. Even though I live about an hour and a half away from the dealership, I was told that I would not be reimbursed on any of the miles for my lease. They told me that Their corporate office told them to update the vehicle and give it back to the customer, knowing that the radio functionality does not work. They offered no additional assistance, or any sort of reimbursement for the numerous complications. Would not recommend dealing with this company.

Comments:

No comments