Matt Blank

Review of BMW Seattle

For a dealer service center I'm surprised by the l...

For a dealer service center I'm surprised by the lack of care, my car is older and they treat me like it. They consistently pass me around between advisors, don't return calls, can't keep track of what they're supposed to be doing. I picked up my car and there are gouges in my bench seat and they didn't even reset the mileage with my oil change, not sure they even did it. They sent a shuttle, which was nice, but called me on the way to say my car was "still taken apart".