BJ Cunliffe

Review of Blue Mountain Hotel

After booking the all day pass day priorwprior arr...

After booking the all day pass day priorwprior arrive an hour before open, it took 2 hours to get through the line to get our passes( an overcrowded line with no enforcement of physical distancing or wearing masks until you arrive at the door). Once we arrived at the front of the line we were told a good portion of the activities were already sold out for the day, no option to book online prior. People in front of us have had passes for 3 days and were unable to do activities all three days. They are overselling tickets and not offering any compensation for people who are stuck in line for 3 hours waiting to get their wristbands. The website offers no info regarding activities getting booked up. While I understand things have changed and business are trying to recover they seem to only care about overselling tickets and not the enjoyment or safety of the customers.