M

Mach One

4 years ago

I was contacted repeatedly by this company regardi...

I was contacted repeatedly by this company regarding a debt owed to Comcast Cable by another man with the same first and last names, who lived in Grantham New Hampshire. Nothing regarding the case should have led them to me. The account number didn't match, middle name, state of residence, driver's license or mailing address! At the time, I had two current accounts with Comcast and they were unable to tell me why I was getting collection notices from Southwest Credit. So, when I finally called them after receiving a couple of letters from them, I fully expected them to see that I was not their man! However, they refused to stop reporting this account against my credit and my rating fell from 794 to 698 within about a year or so. I was adamant that I would not allow them to shake me down. I literally spent near 20 hours on the phone with both Comcast and Southwest Credit Systems and was not able to get anything done with them. I had to contest the information with the credit bureaus before anything was done after about 2 years. I despise this company because I feel they are just criminals looking to shake down anyone they can and do not care if they have the right person or not. They are simply looking to make a quick buck. I'm shocked our government lets companies like this operate!

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