Erica Outzen

Review of Mountain West Medical Center

Was told my chart was being flagged for going ther...

Was told my chart was being flagged for going there twice in two weeks because of a popping noise and severe pain in my ankle. They gave me pain meds and sent me home saying nothing was wrong and I should see my doctor. Well I just had surgery on both feet and my doctor was out of town for two weeks. Dr. Roper was extremely rude to me in the emergency room and said nothing was wrong with my ankle. Well thank goodness I got in to see my doctor two days ago because my Achilles' tendon was completely ruptured and I'm scheduled for surgery next week. This is something that should've been addressed as soon as possible for the best healing results. I've made a formal complaint today with Scott, the administrator over the E.R. Next time I have any issues I will make the drive to Salt Lake.