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Larry C.

3 years ago

Some of the rudest staff, including management, wh...

Some of the rudest staff, including management, which I've ever met in retail. We had a discrepancy over a 50% off after Christmas sale. Before Christmas the item was clearly marked as a certain original price then after Christmas the price was conveniently cut off the tag and a new, much higher "original" price was hand written on it before it was marked down 50%. I had a picture of the tag before since I wanted to make sure I came back for the exact item. A clerk, before Christmas, confirmed after Christmas it would be 50% off the price marked. Their claim was since the price ended in ".50" then that was a sale price even though prior to Christmas there was no sale signs or different "original" price on the item. After dealing with two very rude managers they gave it to me for 50% off the price I had proof of. They came up with every excuse... "Must have been a different tree"... "you spoke with a seasonal clerk and they don't know"... "you took a picture of the wrong tag, there was another tag on the tree with the real original price" (there was no other tag and I showed them 2 picture of the tree I took showing only 1 price tag)..."if it ends in .50 or .95 that's a sale price, that's how you know"...like we're supposed to know their hidden pricing strategy or scheme! I just don't get why people are so rude and mean when they're in retail. Go find another job if you hate the public and dealing with people. Other than that, they do have a nice selection. :)

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