Having arrived early for cocktails, we were sent t...

Having arrived early for cocktails, we were sent to the bar. There was no host to greet us or find us a table. We had to queue at the bar to get a drink and then find our own table, which there were none. The only tables available were in the Club Lounge, all of which were reserved. We found a host to ask them to find us a table, and they explained there were no tables available. They went on to explain that none of the tables were reserved, but we could only sit at them if we committed to spending $150. We explained that we were going to the restaurant and had a reservation (and would spend more than $150), but they said that we had to spend $150 whilst sitting at the table. When we pointed out there was nowhere else to sit, they shrugged their shoulders and these were the rules. So with 6 empty tables in the lounge, we had to stand.

Having booked for 5, we were initially seated at a table for 4. We were left standing in the restaurant for more than 5 minutes whilst a solution was found - which was - we can pop a chair on the end of the table, facing a wall - no view. Given that this place sells a view, I was not happy. We had to get really cross with a Manager to get this resolved and get a table large enough for 5, but let me tell you, it took a fight! It was very poor and totally spoiled our evening due to the altercation - not what we expected to experience in a premier location.

Regarding the food, by this time they could have served me the best meal and I would not have enjoyed it. The attitude of this place is unbelievable and such a let down. To be honest, the food was just ok - nothing special and expensive. Don't go here for the food alone - you will be disappointed. Not sure you should go for the view either - there are so many people, you are crammed in like sardines and certainly do not get an uninterrupted view.

When in Singapore we would not consider this restaurant again. There are lots of other places to each that would welcome our custom and not treat us like we are on a conveyor belt. Such a shame. The only thing this restaurant has going for it is the location. There is no focus on customer service or guests experience.