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If there was a zero star rating that would be gene...

If there was a zero star rating that would be generous. My spouse and I went with a social group for dinner and bowling last night. When we arrived at 7pm the place was fairly deserted and we were seated near the bar. The bartender was our server. He had no assistance until the food started to come out. There was no designation of who ordered what food so delivery of the food was very chaotic. The bar started to get busy so drink refills were scarce and no one checked to make sure everything was OK. When the checks were delivered the credit cards and cash was taken quickly, but then the bar got busy and our tickets were ignored. After about 15 minutes the manager went to the bar to assist, not in processing our tickets, but to serve bar customers. Now we have a large group of people waiting to spend more money on bowling, but we can't start until we "cash out" our dinner checks. After 20 minutes my spouse pointed out the problem to the manager and was told we would have to wait because the bar was busy. REALLY??? After about 30 minutes we finally were able to cash out and move on to bowling. About an hour later one of the members of our party handed us a card for a free game of bowling. Someone delivered these cards to our party for what I suppose was an apology for our wait. Never did the manager address our group or individuals to my knowledge, when my spouse tried to talk to the manager he was dismissive and rude. I was looking forward to this as a fun event, but after consuming mediocre food, having disorganized and lacking service and rude treatment by management, we WON'T be going back or recommending Sparins to anyone we know!!

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