Kent Nerburn

Review of Happy Hamster Computer Repair

So, I traded in my old G4 tower at the Mac Store a...

So, I traded in my old G4 tower at the Mac Store and failed to migrate all my data, some of which went all the way back to Power Macs and Mac IIs, and was on old hard drives, zip disks, and even floppys. The Mac people threw up their hands, as did the local store famous for dealing with old, outmoded programs and technologies. Just on a whim I stopped in the Happy Hamster while I was driving by. Lucas, the technician who greeted me, took my box of junk, went in the back and came out with old zip drives and connectors and things I could not begin to understand. Inside of 20 minutes, he had opened everything and ascertained what existed and what did not exist, showed me how to migrate what remained, and made clarity out of a mess that had defied the efforts of everyone else. And he did it all with a smile on his face.

There are two great dangers in dealing with computer and software issues. The first is people who think they know what they are doing and do not. The second is people who state categorically that something cannot be done when in fact it can. Finding the sweet spot between these is a joy and a relief. Lucas was that sweet spot.

I'll be back whenever I need any assistance in doing or undoing anything on my computer. Save yourself the grief and go there first when you have needs. It is worth it, they are worth it, and it is always a good thing to support local enterprises that do good work.

Happy Hamster is a gem of a store and a wonderful find. I am lucky I stumbled in there when I did. I have found my computer store.