Preferred owe me 3 weeks of pay over one month now...

Preferred owe me 3 weeks of pay over one month now... im calling calling no answer i just get put on hold everytime. No one is trying to help me there's nothing i can do. The thing is i risk the health of me and my family and went to work in Manhattan when covid 19 was rampant across the city and i cant get my money that i worked for this is unbelievable that you treat us this way. I hope someone see this and give me a call ot