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Jackie L

3 years ago

I ve been going to Crossroads Medical since I was ...

I ve been going to Crossroads Medical since I was a young adult and have never been so angry and upset with them as I am now. I called back in early February to schedule a pre operative physical for April. I was called 3 days before my appointment to cancel and reschedule, whatever fine. We reschedule for a week and a day out from my surgery date...pre ops have to be in 1 week prior to surgery date. So CROSSROADS VOICE MESSAGE CALLS ME (NOT EVEN A PERSON) 2 nights before to CANCEL MY PRE OPP PHYSICAL AGAIN WHEN IT IS ALMOST 1 WEEK OUT. I m so angry and upset that they almost cost me my surgery smh. I ve been going to this practice for many years, but the fact they treated me like this for a pre op physical is unacceptable. I will no longer attend this practice, period. I ve had other small issues, but this is my last straw. DO NOT RECOMMEND.

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