I put a star because zero is not possible. I booke...

I put a star because zero is not possible. I booked a room in this hotel for the Pallavicino tournament in August 2019. I booked a triple room at a cost of 130 as agreed with the golf club. In reality to our astonishment we realized that it was a double room with the addition of a small hospital bed. Also in the room there were no accessories for the third guest. The room in question was very narrow and not suitable for 3 people and after our complaint it was replaced with a slightly larger room but always with an extra bed. At the time of check-in I was charged an amount of 30% higher than the cost of the room on my credit card, which was unusual since I never had one in my many trips around the world every year. something like that. At the time of check-out I was charged back to my credit card. The correct amount but not canceled is the amount previously taken as a deposit. This is completely incorrect. On the last day of the race, on August 29th, the golf instructor and the athletes were kindly asked to take a shower even if they had been returned to the room but denied. I strongly advise against this hotel as the amount paid is much higher than the type of service offered and the general quality of the structure.