I have returned to this excellent hotel in Guangzh...

I have returned to this excellent hotel in Guangzhou Customer Service level hasn t changed in one year, everyone was ready for the big affluence of people during the CANTON FAIR and everything flow seamless and smooth despite the beautiful hotel building, great facilities PEOPLE is what it makes this hotel amazing

I have to say that everyone was fantastic, but I have to highlight with very special emphasis the following employees that show excellence in service, friendly attitude with very much professionalism and positive attitude that makes this Shangri-La a very special place a truly meaning of Shangri-La These people are:
Starting with the manager Tom who was around making sure everything was running smoothly and help others with their job and all the Horizon Club employees mainly for Jessie, Ingrid, Vicky, Wing, Lewis, Gita and Donna (Chi Spa) Dana at the Lobby Bar, employees at the Jazz Bar and please forgive me if I forget your name because it s hard to keep them on my mind.

I know there are other options of hotels in Guangzhou but no one like this one and great location next to the fairgrounds.
Congratulations for all your work during my stay and Thank you so much for making me feeling like home while I was staying there I can t wait to return again to my Shangri-La .

German Gardeazabal