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David Leaser

4 years ago

Unbelievable. Does not even deserve a single star ...

Unbelievable. Does not even deserve a single star this is for the Emergency Room, not the main hospital. My mother was admitted to the ER for a heart attack and spent 14 hours before getting into a room. One MD in the ER and no PA. Saw doctor a total of seven minutes in 13 hours before they admitted her. She arrived before 8 and they said they would have EKG results by 9 am; they did not have the results at 3 pm. They undressed her for her EKG without closing the curtains left for 20 minutes with her undressed in a cold area with people walking by. Can you imagine? She was delirious so they helped her into the restroom and left her pants down at her ankles.

They forgot to feed her meals (and she is diabetic) until we spoke up. My wife had to scavenge for snacks. When they finally did feed her, they gave her high sugar carrots and canned peaches. Later, they gave her a slice of lunch meat turkey on a soggy piece of bread. Wish you could post pics. We photographed them because they were so laughably awful.

They forgot to give her a call button to use the restroom. They never emptied the potty seat. My wife had to track someone down to do it.

When her IV ran out, the monitor beeped for 10 minutes before they even came in. When her monitor went off showing an irregular heartbeat, they never came in. My wife had to find someone to tell them.

BTW, they don t separate psychiatric patients, so you feel unsettled leaving your loved ones here.

The staff is nice, especially Paige, but the administration at this hospital is an epic failure. Neglect is the word here. I come from a medical family father an MD, many MDs and professionals in my family. Have never seen such incompetence.

It s traumatic enough when you have a medical problem, and this place makes it much worse. They really should be reported to any governing agencies. I may do that to spare others from this type of grief and neglect.

Tri-City used to have a good reputation. No longer. Sad.

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