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jn ca

3 years ago

Very disappointed at the staff (front staff) I vis...

Very disappointed at the staff (front staff) I visited there 2 weeks ago and they didn't know how to submit the insurance coverage. They didn't bother to call to let me know. I usually get a call in other clinics if they cant submit coverage or something gets stuck...not here. Insurance is fully active, anyway if I had heard just a "sorry could of been a mistake from our part" that would of done it but I didn't see professionalism with this situation. Kelly the masseuse was great! btw

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