Delaney Stekr

Review of Aloft Minneapolis

Terrible quality of rooms and awful customer servi...

Terrible quality of rooms and awful customer service. Called to make a reservation for one room for one person and now am dealing with awful service attempting to aleviate the problem with no cooperation at all. Would not reccomend this hotel to anyone just based on the customer service, let alone the awful room conditions. No dresser or closet, cleanliness is suspect to say the least, and overall experience is just awful.