I am very disappointed in my recent experience wit...

I am very disappointed in my recent experience with Big O Dodge. My daughter took her car to the Service Dept. on May 30 for repair. After the car sat there for almost 2 full weeks with no phone contact, I was charged $137 for diagnostic fees and labor with no solution to what was wrong with her car. Then I had to pay $80 today to tow the car to another service dept in our area. I have purchased multiple cars from Big O Dodge in the past and expected better treatment. Carlton Lewis June 12, 2015