Let me start by saying the hotel grounds are amazi...

Let me start by saying the hotel grounds are amazing , there s so much to do especially if you have little kids. The lazy river needs some love super dirty with lots of bugs and small frogs swimming in the water with you, the rooms need some major maintenance as well as the hallways , I feel that this hotel charges what they do because of the grounds and the beautiful private beach you get to go to but definitely the rooms need a lot of work , not what I was expecting when it comes to Hyatt hotels. Other than that the staff was really friendly and made sure we had a good stay.