Lance Lot

Review of Crowne Plaza Ottawa

Absolutely the worst breakfast service I've ever e...

Absolutely the worst breakfast service I've ever experienced. The manager literally tried to usher everyone through and cleaned my table after I stood up to get a 2nd plate. The only reason for the 2nd plate was there weren't any food, not bowls, no juice, everything was sparse so it was pretty useless. Don't bother getting the buffet breakfast, it's a joke. In fact I wouldn't even recommend getting the breakfast specials with the hotel. I've bought 5 breakfast here and it's going to go to water since I'm not coming back after 2 days of horror. Nobody should have to experience this type of atrocious service. I'll be going to a local eatery for breakfast tomorrow. As for the hotel room, it's dated and the floors are gross. I've been to Crown Plaza all over the world and I have no idea how this passed the inspection. My room smells like it was heavily smoked in despite being a smoke free room. Worst hotel experience ever so do yourselves a favor and book elsewhere. This place does not come close to a 2 star rated hotel.