Cynthia GeppertReview ofPatterson Auto Sales
Buyer Beware!! Bought a car from Jay Patterson 4 y...
Buyer Beware!! Bought a car from Jay Patterson 4 years ago and had a good experience. So we came back last week when we needed to buy a truck. Jay was away this time and his son Josh was minding the store. We found a truck we liked, that was clean with low miles, was still under warranty and according to Josh, " priced 4K below market value, cause they needed to sell it since it had been in their inventory since late last fall". Josh also repeated numerous times the truck had a clean carfax and 1 owner and with 18K miles on it that made sense. We decided to buy it and brought it to our personal mechanic for a check, to which Josh stated "well you know the warranty is still good so anything that might go wrong is covered." I replied that we always have our mechanic look at any vehicle we are considering to purchase. Once the truck was looked over the exact words of our mechanic were "did you know this truck has been wrecked and the brakes are shot?" The front end of the car had been in a very bad accident and sloppy mechanics had tried to put it back together. There were dangling wires, misaligned body parts, wrong replacement parts had been used in the repair and there were missing pieces that were clearly visible once the truck was up on a lift. In reviewing the maintenance records, Patterson had this vehicle since Nov 2018, and it had been "serviced" at by a local dodge dealer 4 times in the time Patterson owned it. So it is unclear who did the sloppy repair, the previous owner or the local dealer. When we went back to Patterson we relayed this information to Josh, who appeared nonchalant and told him we would take our business elsewhere and left. Josh actually called us after we left to ask for further info about the crash, REALLY? You're the car salesman, and you can't figure out how to put a truck up on a lift to see for yourself? Typical millennial, gotta spoon feed them everything. Wonder if he told Daddy or not? The truck remained on their website for sale through the weekend. I am concerned they sold it to someone who believed Josh's misleading sales pitch and they have made a big mistake - the factory warranty won't cover a vehicle that was wrecked and a Carfax isn't worth the paper it's printed on since there are so many ways to circumvent a carfax report. If someone bought that truck they just bought a bunch of trouble! We have since bought a vehicle that checked out completely and are very happy with our purchase. Our mechanic saved us from making a 30K mistake!! Watch out for this business!!

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