The facility is beautiful, the casino and the repr...

The facility is beautiful, the casino and the representation of the casino leadership was AWFUL. My family and I were the victims of two minor theft incidents in the same day (even if it was minor theft is theft). We only reported one of the incidents because the first incident was handled and successfully resolved on my part. Bill Stark, 3rd Shift Security Supervisor should NOT be a supervisor. He had such a DISGUSTING attitude (which reflects upon the entire casino as he is management). He said it was my fault that I didn t report the first incident, which they probably would have done nothing about. In regard to the second incident, I asked if there was anyone else I could speak with as far as a resort manager. He said no, good luck, and walked away. I think had we been males complaining he would have taken us more seriously. I have been to almost all of the casinos in Las Vegas, all of the casinos in Atlantic City, casinos in the Bahamas, West Virginia, New York, Canada, and around the Pittsburgh area, and this is the ONLY casino I do NOT feel safe or welcome at.

However, the gift shop staff (Food and Beverage Supervisor) were incredibly nice and I am very pleased with their handling of our stay. Maybe they should teach Mr. Stark how to be a supervisor in public service.